Customer Service

For help with special orders, licensing questions, replacement items, problems, or concerns with your online order please Contact Us.


If you are a faculty, staff, or student member of a university or school, you are eligible for academic pricing on select Data Description products. (The school must be an accredited, degree-granting institution, and your status must be able to be verified by the institution.)

Terms and Payment Information:

Checks must be payable to “Data Description, Inc.” and drawn on a U.S. bank in U.S. dollars. MasterCard, VISA, Discover and American Express accepted.

Payment terms are net 15 days and subject to credit approval.

All prices are in U.S. dollars.

Prices and availability are subject to change without notice.

Returns Policy:

Data Description does not accept returns for "Electronically Delivered" software under any conditions.

Phone: 607-257-1000 | P.O. Box 4555, Ithaca, NY 14850
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